Forms & Documents to Reference
Lease Application – Prospective resident form alternative to the Online Application.
Credit Card or ACH Check Authorization – Prospective resident form to authorize lot rental payment via fax or email
Bank Draft Authorization Form – Resident form to authorize regular bill payment, by monthly bank draft
Please see our most common questions below. If you need further assistance, please contact our office during normal business hours.
We accept Single Wide Manufactured Homes up to 18′ x 76′. Acceptance of Used Homes is subject to age and condition of the home.
Sorry, only factory manufactured Motorhomes, RV’s and travel trailers, which are maintained in good condition are accepted. Pictures must be provided, if vehicle is more than 10 years old.
Capital Metro Bus has a Stop at the Royal Palms. From there the Bus Route will take you throughout Austin and the University of Texas.
Del Valle ISD. Visit the DVISD website under the Resources Tab for details on the specific school(s) your children would attend.
The DVISD School Bus picks-up and delivers the children to Royal Palms.
The Public restrooms are available at the Clubhouse during Office Hours and extended hours, when the Swimming Pool is OPEN. All Motorhomes, RV’s and Travel Trailers must have fully functional bathroom facilities. Please use your own shower/bath, as there is a $10/person charge for use of the Royal Palms Clubhouse Shower.
Yes. The Facility is located on the East Side of the Clubhouse, between the Swimming Pool and the Playground.
Royal Palms offers a Swimming Pool, Multi-Sport Court, and a Children’s Playground. All facilities, except the Swimming Pool, are open daily from 9am-10pm. The Swimming Pool is open from mid-May to mid-September, during posted hours.
Depending upon the weather, pool season at the Royal Palms is generally from mid-May to mid-September. When OPEN, the Swimming Pool and Terrace hours are generally 9am-9pm, Sunday-Thursday; 9am-10pm, Friday & Saturday and Closed on Monday. Once the pool season is ended, the Terrace will remain open during regular Office Hours.
All physical addresses are described by a Number and a Street Name, such as 6 Corto, 23 La Posada, 37 Madrona, 20 Royal Palms, 9 Olmos, 54 Palma Circle and 14 Yucca. If you live at 14 Yucca Dr, your legal address is 14 Yucca, Austin, TX 78744. All individual addresses, are registered with USPS, EMS, Fire and Police, and ONLY your physical address should be provided to the authorities in an emergency. In ANY LIFE THREATENING EMERGENCY, CALL 911.
Each lot address (such as 14 Yucca Dr), is registered with the USPS. All mail will be delivered to the mailbox in front of each lot, unless your address is on either Corto Dr or La Posada Dr, in which case mail is delivered to the MBU boxes at the Corto Dr. entrance to the Community. A mailbox key from the Office will be required, to access any MBU box. Residents are welcome to leave outgoing mail at the Office and have oversized packages delivered to the Office.
All lots within the Royal Palms are registered with Austin EMS, Police and Fire Department. Call 911, describe the emergency and give them your address – such as “14 Yucca Dr”. DO NOT USE THE 7901 E. BEN WHITE BLVD ADDRESS â€“ that address applies to the Office only! If you have a Community related emergency, such as a utility outage, or you observe leaking or running water, please Call 512-810-7344 and leave a message providing your name, address, and the nature of the emergency.
Sorry, but German Shepard, Pit Bull, Rottweiler, Doberman, Staffordshire Terrier, American Bulldog and other aggressive dog breeds are not allowed. When outside, ALL dogs MUST AT ALL TIMES be on a leash, with the owner holding the other end of the leash. Pets may never be allowed to be tethered, tied or caged outside. Pet enclosures are not allowed. Owner MUST immediately collect pet droppings, securely seal in a plastic bag, and properly dispose of droppings in a waste receptacle. Farm animals, exotic pets and reptiles are not allowed.
Royal Palms does not provide Cable TV Service. Contact your Cable Service Provider, if you subscribe to Cable TV Services and need to report any problem.
Yes, you may open your own Login Account on this Website and make payments directly, by check or credit card. Contact the Royal Palms Office, if you need assistance.
Print the ACH Check Authorization, complete, and 1) mail, 2) fax or 3) email to the Royal Palms Office.
Yes, The ACH Check Authorization Form may be used to Autopay future bills, as they come due.
Aside from ultra-bright LED street lights and limited coverage cameras, the Office does utilize a variety of other measures, to enhance the security of its residents. However; security of person and property is a personal responsibility; and Royal Palms cannot be responsible for any losses incurred by residents or their guests. In the unlikely event of a loss, or if you observe an illegal act, Call 911 and the Royal Palms Office, at 512-810-7344, IMMEDIATELY!
A full refund will be made, if the Reservation is Cancelled in writing, by email to firstname.lastname@example.org or via telephonic conversation (no voice message) by 5pm, at least 2 business days prior to the paid arrival date. If Cancelled within 2 business days, the Refund will be for the amount paid, less 2 Daily Rate Charges.
“Deposit to Hold” applies when a Lot is being held for a future move-in-date, when there is no other available Lot. No “Deposit to Hold” Reservation will be accepted by Royal Palms, except by written agreement with prospective resident. There is no refund of a canceled “Deposit to Hold” prepayment.
Royal Palms personnel have over 100 years of collective property management and campground experience; hence, we are keenly aware of the importance of developing and implementing procedures and practices, which enhance resident safety, convenience, comfort and satisfaction. To accomplish this broad task, it is essential that community standards be implemented and even-handedly enforced. Persons, who are not considerate of their neighbors (i.e. broadcast loud music), seek to use their lawn to collect vehicles and “junk”, and are not prideful of their home and community will likely prefer to live elsewhere. To provide a clean environment, which fosters resident safety, Community Rules, and Vehicle and Parking Rules are enforced. All streets are private, “no–through” paved roads, with traffic speeds restricted to 15 mph. The Children’s Playground and Multi-Sport Court are fence enclosed, and the Swimming Pool area is accessible only by resident assigned access key.
Royal Palms is the proud recipient of the “Keep Austin Beautiful” Award. Keep Austin Beautiful, a non-profit organization in Austin, encourages greater environmental stewardship among individuals and businesses, by periodically awarding local area businesses for their “distinguished community leadership in promoting a clean litter–free environment”. Royal Palms endeavors to always warrant this recognition, as a Clean Business in Central Texas.